Shipping, Tracking & Delivery Information
We are delighted you have chosen appamanchildren.com for your little ones! To ensure a smooth and transparent delivery experience, please review the following information regarding order processing, shipping options, and tracking.
Order Processing Time
You will receive an order confirmation email once your purchase is complete. Please note that this processing period occurs before your order is handed over to the shipping carrier.
Shipping Methods & Delivery Timelines
We offer several shipping options to meet your needs. Delivery times are estimated from the date your order ships and vary based on your location and the selected service.
Shipping Destinations & Rates
We currently ship to the United States and its territories. Shipping costs are calculated at checkout based on your selected service and delivery address. You can view the exact shipping charge on your order summary page before completing your purchase.
Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking portal. You can use this to follow your package’s journey.
If you have not received tracking information within 5 business days of placing your order, please check your email’s spam or promotions folder first. If it is not there, you can inquire about your order status by visiting our Help Center at appamanchildren.com and submitting a request through the contact form. Please have your order number ready.
Delivery Details
- Service Area: Carriers typically deliver to street addresses. Some remote areas may have limited service or require additional fees.
- Failed Deliveries: If a delivery attempt is unsuccessful, the carrier will usually leave a notice with instructions. Packages are often held at a local depot for a limited period for pickup or will be re-attempted. Unclaimed packages will be returned to us.
- Address Accuracy: It is the customer’s responsibility to provide a complete and accurate shipping address. We cannot be held responsible for packages lost or delayed due to incorrect addresses provided during checkout. If you need to correct an address, please contact us immediately via the form at appamanchildren.com.
International Orders (Outside the U.S.)
For orders shipped outside the United States, please be aware:
- Any import duties, taxes, or customs clearance fees are the sole responsibility of the recipient. These charges are not included in the item price or shipping cost.
- We declare the full value of all international shipments. We have no control over these charges and cannot predict what they may be. For more information, please contact your local customs office.
Missing or Lost Packages
If your tracking information shows your package was delivered but you cannot locate it, please first check with household members, neighbors, or around your property (e.g., behind planters or in a secure package area). If the package remains missing, contact the shipping carrier directly using the provided tracking number to initiate a trace.
If the carrier confirms the package is lost, please reach out to our team via the contact form on appamanchildren.com within 30 days of the estimated delivery date for assistance.
Thank you for shopping with appamanchildren.com!